Customer assistant Review

by Lidl

Rating

4.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Currently I am a customer assistant. This involves mostly serving customers or putting out stock.

4/10

2. Have you learnt any new skills or developed existing skills?

I have learnt new skills though feel I could be taught a lot more at this many months in.

4/10

3. To what extent do you enjoy your programme?

I enjoy the concept and idea hugely, I’m pretty dedicated despite feeling a lack of in store interest or support for my apprenticeship development.

3/10

4. How well organised/structured is your programme?

On paper it’s great, in store I feel I’ve struggled. Not because of myself but because I don’t think my store is helping me to stay on track with learning and skills timeframes, which feels quite stressful.

3/10

5. How much support do you receive from your employer?

Mixed. In formal situations the verbal support is great, but when it comes to delivering on promises made I have unfortunately been let down and that makes me feel unsupported.

4/10

6. How much support do you receive from your training provider when working towards your qualifications?

My apprenticeship overseer is pretty great, makes herself very available. Also my lecturer delivers strong support.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It definitely gives my a deeper knowledge of retailer industry and enables me to widen my horizons of thought during work. I believe it is helpful and will continue to be even more so further down the line.

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I’m not too sure.

5/10

9a. Would you recommend Lidl to a friend?

9b. Why?

Unfortunately at this moment in time I’m feeling quite unsupported and my future with Lidl looks uncertain because of this which brings me a great deal of stress daily. I hope to change this and from my own end I believe I’ve gone above my station to try to act on this but I cannot do it alone so unfortunately for these reasons I could not recommend Lidl right now.

10. What tips or advice would you give to others applying to Lidl?