FoH Team Assistant Review

My role involves either serving customers drinks or snacks at the bar, while occasionally taking food over to those tables, while also doing check backs, and cleaning their tables when they are all finished. When I'm on, I tend to focus on upselling.

I have learnt how to be more supportive to members of staff if they are struggling , and can offer advice to colleagues when they need help. I have also learnt what to priorities in a hospitality business and the necessities of each area.

I did enjoy working with the team and interacting with different types of people. They offered constant support and were always excited to see me or anyone succeed.

My program was more structured near the end of my apprenticeship as I had to bounce between tutors. But both were really helpful and offered lots of support to help me through this apprenticeship.

My manager is always giving me his support and has continued to do so even after I've finished my apprenticeship! He also keep the team heavily motivated whenever anyone passes.

My training provider was helping me alongside my manager. They would sometimes have discussions on what I would need to improve on or what to do to finally pass a segment I'm struggling on. So they really came through for me.

The qualification makes me feel more confident in my work, especially knowing I've finished it completely now.

There isn't much of those, but every now and then there are staff parties and team meetings to help give the staff feedback or on what has changed.

Yes

It is a great job for someone who enjoys the interactions with customers and team members alike. They are always supportive and will offer their aid should you need them.

Believe in yourself, even when things look grim. You are your only self motivator and it can come in clutch whenever it gets tough.