Rating

7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am responsible for all recruitment activity across a portion of the Knightsbridge store and our Security services. On a day to day basis, this includes building and reviewing attraction strategy and processes, taking hiring manager briefs, advertising roles, sourcing and screening candidates, preparing stakeholders for interviews, and delivering interview outcomes.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • During my apprenticeship, I have learnt various theories and models that I have been able to incorporate into my stakeholder management - allowing me to be more effective and streamlined in my work processes. I do not feel as though I have learnt any totally new skills as of yet.

    6/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy the content of my programme - the content and my tutor (delivering learning content) are both really interesting and engaging. The learning aspect is enjoyable and I am grateful for the opportunity to be able to further my continuous professional development.

    8/10

  • 4. How well organised/structured is your programme?
  • The programme is well-structured, however I do not necessarily get the structure or support I would expect from my skills coach. Typically, enquiries are not responded to and there have been a number of instances where I have had to escalate or attempt to self-serve.

    5/10

  • 5. How much support do you receive from your employer?
  • I receive good support from my employer - my OTJ time is always respected and any resources I require are always supplied if possible.

    8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My tutor is fantastic with providing support, answering queries, and delivering both learning and practical information. My skills coach is less supportive, with all interaction being reactive and feedback/responses sometimes being very delayed.

    6/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • The wider contextual learning and opportunity to understand/view things through different lenses is hugely helpful and definitely enhances my in-role performance.

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes, although I personally do not partake.

    6/10

  • 9a. Would you recommend Harrods to a friend?
  • Yes


  • 9b. Why?
  • It is a people-focused business, with relationships being centric to our operations. The business moves with pace and requires agility and adaptability, but is always providing different opportunities and experiences.


  • 10. What tips or advice would you give to others applying to Harrods?
  • Make sure your application is polished and professional, but try to provide some aspect of your personality at the same time.


Details

Higher Level Apprenticeship

Recruitment

Hammersmith, Greater London

February 2025


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