Rating

6.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My roles include a lot of customer service based activities including till service, fragrence advisor, helping people find products. I also do delivery regularly, facing shelves and cleaning the store. Iam also expected to make sure my apprentiship work is done and all my extra tasks get completed.

    6/10

  • 2. Have you learnt any new skills or developed existing skills?
  • My people skills and team working skills have improved during the job. I have also trained new staff on our tasks and devloped my maths and understanding of british values.

    6/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy the programme quite alot. Tasks like fragrence are my favourite and make me happy to form a connection with customers.

    7/10

  • 4. How well organised/structured is your programme?
  • My programme on the apprentiship side is well organised and it is up to me to make sure soek gets done.

    9/10

  • 5. How much support do you receive from your employer?
  • My employer supports me an alright amount however i feel i have to chase for my required work to get done as my managers do not remember what i have to do.

    4/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I recive lots of support.

    7/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel my training is good and teaches me non standard tasks for the role.

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No

    2/10

  • 9a. Would you recommend Superdrug to a friend?
  • Yes


  • 9b. Why?
  • The people are nice and training for apprentiships are good


  • 10. What tips or advice would you give to others applying to Superdrug?
  • Be prepared for customers to be uncoperrative and remember to keep a level head


Details

Level 2 Apprenticeship

Customer Service

Solihull

February 2025


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