ICT Technician Review

by Computacenter

Best Apprenticeship Employer

Rating

8.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My day to day role involves repairing and configuring devices to meet SLA's. Tickets are allocated through an internal platform and I spend my day sorting through these tickets and repairing devices with a high level of priority

8/10

2. Have you learnt any new skills or developed existing skills?

I have learned how to repair, diagnose and configure different devices for customers

9/10

3. To what extent do you enjoy your programme?

8/10

4. How well organised/structured is your programme?

7/10

5. How much support do you receive from your employer?

One to one meetings can be scheduled regularly with managers and catch ups are put in when required

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There are social activities such as charity events, bake sales

8/10

9a. Would you recommend Computacenter to a friend?

Yes

9b. Why?

Computacenter have many opportunities for young individuals to grow and develop within the IT industry

10. What tips or advice would you give to others applying to Computacenter?

Put all qualifications and experiences on your CV