technician 1 Review

by Computacenter

Best Apprenticeship Employer

Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I help customers with their laptops which my company provide and their company issued mobile phones

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learned a lot of IT skills and have improved upon my customer service skills

    8/10
  • 3. To what extent do you enjoy your programme?

    • I enjoyed my programme a lot from gaining IT knowledge to understanding customers better

    8/10
  • 4. How well organised/structured is your programme?

    • my program is very well structured

    8/10
  • 5. How much support do you receive from your employer?

    • I received a lot of support whether it was time to do course work or giving me experience to learn something new

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • my training gave me a lot of support and didn't confuse me

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • it gives me a better understanding of customers and how to interact with them

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • I believe there are some social events that take place

    8/10
  • 9a. Would you recommend Computacenter to a friend?

    • Yes

  • 9b. Why?

    • because it is a good company to work for

  • 10. What tips or advice would you give to others applying to Computacenter?

    • try and have some customer service experience before hand it helps

Details

Level 3 Apprenticeship

Information Technology

Stratford, Greater London

February 2025

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