Level 3 Information Communication Technician Review

by Computacenter

Best Apprenticeship Employer

Rating

9.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My day-today role involves configuring and repairing devices according to their SLA's. Devices are placed on shelves and I prioritise them by working on devices that have high SLA. I repair faulty components within the device and test it thoroughly before configuring it according to customer requirements

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt technical skills such as Configuration, troubleshooting, fault finding, and diagnosing devices

10/10

3. To what extent do you enjoy your programme?

I thoroughly enjoy my programme, it is filled with opportunities to learn

10/10

4. How well organised/structured is your programme?

8/10

5. How much support do you receive from your employer?

I receive support from my manager by attending scheduled one-to one meetings, catch up sessions and being able contact them if I require support from them at any time

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive a lot of support from the training provider, I have scheduled calls in monthly to track my progress and am able to contact them if support is required

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

The skills that I have learnt throughout my apprenticeship has been vital in helping me perform better in my role, and has given me a better understanding of my role

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There are many activities which we are encouraged to attend at work, for example charity bake sales, apprentice community calls and networking events

10/10

9a. Would you recommend Computacenter to a friend?

Yes

9b. Why?

Computacenter have created a positive and friendly environment for apprentices in which they can grow and have access to countless of opportunities

10. What tips or advice would you give to others applying to Computacenter?

When applying put all qualifications and extra curricular activities you have on your CV. Try and stand out from other candidates by listing your best qualities and skills