Degree Apprentice Review

As a Sales Apprentice at Cisco, my role involves supporting the sales team by identifying potential customers, understanding their business needs, and assisting in the sales process. On a day-to-day basis, I engage with clients, conduct research on market trends, and collaborate with internal teams to drive business growth. I also take part in training sessions and mentorship programs to develop my skills in sales strategy, customer engagement, and Cisco’s technology solutions.

Since joining Cisco straight after sixth form, I’ve developed a range of new skills while also building on existing ones. I’ve improved my communication and relationship-building skills by engaging with customers and internal teams. My understanding of sales processes and Cisco’s technology has grown through hands-on experience and training. I’ve also developed my problem-solving and analytical skills by working on real business challenges, as well as gaining confidence in presenting and collaborating in a professional environment.

I really enjoy my programme as it provides a great mix of hands-on experience, learning, and professional development. Being part of a global company like Cisco means I’m constantly exposed to new opportunities, innovative technologies, and industry insights. The supportive environment and mentorship have made the experience even more rewarding.

The programme is well-structured, with clear training pathways, mentorship, and real-world projects that help me apply my learning effectively. While it is fast-paced, the organisation ensures that there’s plenty of support to stay on track. Regular check-ins and structured development plans make it easy to navigate and progress in my role.

Cisco provides a strong support system, from regular check-ins with my manager to mentorship opportunities and training sessions. There’s always someone available to offer guidance, whether it’s for professional development or day-to-day tasks. The collaborative culture makes it easy to ask for help and learn from experienced colleagues.

The Open University offers a good level of support, with online resources, tutor feedback, and study forums. While the learning is self-paced, tutors are responsive to queries, and there are structured deadlines to keep me on track. Balancing work and study can be challenging, but the flexibility helps.

The qualification through the Open University provides a solid foundation in business and technology, which helps me understand key concepts relevant to my role. While a lot of learning comes from hands-on experience at work, the coursework complements this by offering useful frameworks and theories that I can apply in real-world scenarios.

Yes, there are plenty of extra-curricular activities to get involved in. We have quarterly social events—recently, we recently went to Gravity in Wandsworth for the day with our teams. There are also networking events, volunteering opportunities, and even sports activities, making it a great environment to connect with colleagues outside of work.

Yes

Absolutely! Cisco offers a great working environment with plenty of opportunities to learn and grow. The culture is supportive, the people are welcoming, and there’s a strong focus on innovation. As an apprentice, I’ve had access to valuable training, networking events, and real hands-on experience, making it a great place to start a career.

Be curious and show a willingness to learn. Cisco values people who are proactive, open to new challenges, and eager to collaborate. Research the company’s values and technology, and don’t be afraid to ask questions during the process. Most importantly, be yourself—Cisco looks for people who bring their unique perspectives and energy to the team.