1. Please give an overview of your role and what this involves on a day-to-day basis:

My role involves the technical processing tasks of a broker and client executive. Examples include drafting MRC slips, collating insurer terms, quoting to the Client, confirming cover to the Client, evidencing cover to the Client and processing any mid-term adjustments (endorsements).

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt all about the commercial PI insurance industry. I've also learnt about policy wordings and how this insurance is transformed into a Market Reform Contract slip. Insurer appetite trends is something I have also been exposed to, alongside regulatory reforms that change the way in which we place insurance with Clients

10/10

3. To what extent do you enjoy your programme?

I love my programme. I enjoy the apprenticeship side as it ties in well with the job role. I also love my wider team, direct team and day to day activities. It is very rare I do not enjoy something I am doing at work or to do with my programme.

10/10

4. How well organised/structured is your programme?

Very organised. I catch up with my skills coach every other month and I am given challenging yet realistic goals to meet each time.

10/10

5. How much support do you receive from your employer?

Amply support. I receive 20% OJT training meaning I can take one day off a week. I also receive coursework support and additional sessions to help fill any knowledge gaps. For exams, I get the day before and day off.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Loads of support. I get catch ups with my skill coach, access to Empower Development and training sessions delivered by a qualified professional.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Very well. My qualification is around the London insurance market, and I am based right opposite Lloyd's. M81 is insurance broking, which is effectively my role, and M05 Law touched upon all the regulatory considerations I should have.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

1. Netball team 2. Young Professionals Network (of which I am on the committee for) 3. FINEX Voice 4. Mental Health First Aid Champion 5. Gender equality 6. Multicultural Group

10/10

9a. Would you recommend Willis Group to a friend?

Yes

9b. Why?

This company has given me the most genuine support when completing my apprenticeship. I entered the insurance world with 0 knowledge whatsoever and I have come so far thanks to my employer and programme.

10. What tips or advice would you give to others applying to Willis Group?

Be yourself as you will shine the best.

Business Support Senior Assistant Review

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