Account manager Review

calling and emailing shippers dealing with disputes and issues, whether that be collections, IT related, claims, customer service etc. then we have to do our check-in calls answer the phone on our landline system. the day does vary, as sometimes it could be ongoing issues your dealing with.

i have developed my confidence talking to new people, networking, presentation skills, being more resilient and resourceful that i noticed i use in my day to day work life.

i do really enjoy it, especially the fact i have the opportunity to work with other apprentices and graduates so we can learn from each other

i like the structure, how we had a certain amount of time to do online learning so we can enter gateway, then the 5000 word right up is given in a reasonable time frame to complete as well as the prep for the presentation/ professional discussion

i receive support whenever i need it which is great, i can message or call my manager if needed but my colleagues are equally helpful which i appreciate.

the same as my employer, i have the same support from my training provider

i am certain i can pass the course, it is just my distinction that i want to focus on and aim for but i have people around to help if needed, but i have already done some mocks that have aided me as i was able to receive some good feedback

not that i know of

Yes

great apprenticeship programme, support colleagues, great work environment, adaptable environment and flexible with allowing people to work at home etc.

be yourself, be prepared for the fast moving industry logistics is as some people may not like this.