Assistant Manager Review

I am an assistant manager of a pub and the day to day of my role includes running of the business in the absence of the general manager. Training and support of the team. I also ensure the business is ready for audits and authority visits. I also help to make sure the business is profitable.

So far I have learnt different management skills and how to use them to benifit the business on a day to day basis. I have also learnt how to communicate to staff better and empower them to be the best they can be. I am gaining a better understanding of my role and all of the small details that involves.

I enjoy the programme a lot. I enjoy that I can learn whilst at work and fit the learning around my schedule. My teacher is a good role model and understands how I learnt and is flexible to it. I also like that the programme helps me reflex more positively with things and helps me with personal goals such as getting better with my English. It give me the confidence to complete my job role and succeed further in a career.

The programme is very well thought out and is structured in a way that will revisit things you've learnt to help you remember it. It is organised very well with my teacher only a message away if I get stuck at all. He help me suggest different ways of thinking.

I was originally promised that 8 hours a week of my 48 hour week would be put aside for me to complete my apprenticeship, however this has been removed shortly after starting the course. This is disappointing. I find lifetime is good at support. Greene king is a bit trickier, if I want to do holding of other pubs I ask my area manager and nothing comes of it.

I get all the support I need. If I ever need help he is only a message away and is good at responding quickly. He helps me look at things differently that make my apprenticeship more understandable. He is a good listen and is also good at giving feedback. The support I revive is always productive.

I am able to use lots of the things that I am learning within my day to day job role. They help me realise what methods of management I am using and how I can improve upon them. The course is getting me to refresh a lot of knowledge that is helping me understand the small details I may have forgotten in my role.

We don't have many events within the company of that sort. We did have an assistant manager day every 3 months however that has stopped due to budget reasons. This was a good way to get to know other people within the area and further afield.

Yes

I would basiced on what you make of the job. Greene king are a huge company and struggle to give you a sense of belonging. However if you go to work at a pub as a manager you must make it a job you love.

Be ready for the ups and downs, it happens. You need to love the hospitality sector to enjoy this job. It's the customers that make it worth while. It's also the team you build and the relationships you make a long the way.