Customer Advisor Review

by B&Q

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Serving customers, maintaining stock levels, quality control for plants, online orders.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Developing skills within the apprenticeship.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I like learning new skills and styles.

    10/10
  • 4. How well organised/structured is your programme?

    • Extremely organised and laid out clearly.

    10/10
  • 5. How much support do you receive from your employer?

    • As much support as I need to get my work done.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I get support whenever I need it, they are an amazing provider.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I receive all the training and knowledge I need to perform my role to the best of my abilities.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Unfortunately not that I am aware of.

    10/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • Good environment to work in and nice people to work with.

  • 10. What tips or advice would you give to others applying to B&Q?

    • .

Details

Level 3 Apprenticeship

Customer Service

Torquay

March 2025

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