Software Tester Review

I complete testing and quality assurance of new and updated applications that are due to be used by staff across DWP. I will often complete work individually, but often collaborate with other staff in my team and other teams involved in the software development lifecycle, to ensure that tasks are completed correctly.

I completed a software testing bootcamp with Makers at the start of my apprenticeship and learned a lot about programming and testing software, as well as gaining a better understanding of the software testing mindset and how to record good quality documentation. My job role also taught me about how these skills fit within DWP processes.

I have enjoyed learning new skills and starting a new career in this area, but experienced some issues with fitting assessment criteria to my job role and felt that I didn't have much opportunity to use some of the skills I gained during bootcamp within my job role.

The assessment criteria was clearly laid out, but fit other software testing roles better than the one I was placed in, which caused some confusion around the evidence I should be gathering. The bootcamp phase was well structured, but completing my portfolio of evidence was confusing at times as to what was expected of me.

My employer was very supportive, both in terms of helping me gain clarification around the issues that I had and also in arranging a break in learning for a period of paternity leave. I was always allowed time and flexibility for completing work on my apprenticeship and moved teams where required.

Yes

DWP is a large organisation with many teams and job roles, as well as there generally being good opportunity for progression. I felt supported by DWP throughout my apprenticeship and gained experience to help my complete my apprenticeship. There is also a good number of experienced staff who are able to share their knowledge and support development.

Apprenticeships are a great way to begin a career in DWP, giving opportunity to gain experience of a role as well as providing development opportunities to aid future progression.