Skills & Qualifications Manager Review

Is responsible for identifying the right opportunities for skills and qualifications interventions that will support our ambition for CCH to become a world leading learning organisation. • Creates the CCH skills and qualifications strategy (short, medium and long term) to meet the current and future needs of the business in line with the wider CCH strategy • Works with the Head of L&D to translate the strategy into a plan that can be implemented across the business functions and teams (including all nations of the UK) • Represents CCH apprenticeship externally, being the voice of our apprenticeships and qualifications and continually evolves the offer in line with best practice • Develops external networks and knowledge across industries to influence an innovative skills and qualification’s framework aligned to business/government requirements • Continues to build relationships with existing apprentice providers and looks for ways to • develop new relationships with new apprentice providers • Explores new opportunities to ways to make use of apprentice levy for care and noncare roles within CCH – also non apprentice opportunities in skills and qualifications (leaderships and professional development)

Communication Skills: Enhanced my ability to convey information clearly and effectively, both verbally and in writing. Training and Facilitation: Learnt how to design and deliver engaging training sessions, workshops, and presentations. Instructional Design: Developing my ability to create educational programmes and materials that meet the needs of learners. Project Management: Gaining experience in planning, executing, and overseeing projects to ensure they are completed on time and within budget. Assessment and Evaluation: Learning how to assess the effectiveness of training programs and make improvements based on feedback. Interpersonal Skills: Building strong relationships with colleagues, mentors, and learners, and improving my ability to work collaboratively. Technical Skills: Becoming proficient with various tools and technologies used in Learning & Development, such as Learning Management Systems (LMS), e-learning software, and virtual training platforms. Analytical Skills: Developing my ability to analyse data and metrics to measure the impact of training programs and identify areas for improvement. Problem-Solving: Enhancing my ability to identify issues and develop effective solutions to improve learning outcomes.

I am really enjoying the way the apprenticeship is delivered and this is supporting me in my role. I am learning in classroom workshops and 1-2-1 review sessions.

The programme is very well structured and you have a timetable well in advanced to support with planning and workload.

I am very supported by CCH Group to take time for off-the-job training and to attend additional sessions internally that would support my OTJ and gain further knowledge. During my 1-2-1s this is always discussed and the support is there for me to progress my career.

BePro have been excellent with the support provided to date and are always there when you reach out to them.

It has opened up my eye's to how I support others to develop. It has given me so much more confidence in being able to reflect on the work that I do and how this is a contributing factor to improving what we do.

No

Yes

CCH Group are people focused and really drive the employee experience.

Review the development opportunities available within CCH Group and constantly ask questions to develop yourself.