Customer Success Apprentice Review

by Experian

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Build relationships with my accounts as an account manager.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes developed my communication skills and learnt how to up sell products. Also learnt how to manage my time and network with the correct individuals.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I love the programme it really links to my job role

    10/10
  • 4. How well organised/structured is your programme?

    • It is well organised and I know when my deadlines are.

    10/10
  • 5. How much support do you receive from your employer?

    • I am enrolled on to an early careers team which is great at providing support

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • A great amount

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It helps me to perform better in my role by teaching me how to up sell. It has been really helpful so far.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes I have recently attended a networking event with all early careers cohorts

    10/10
  • 9a. Would you recommend Experian to a friend?

    • Yes

  • 9b. Why?

    • The culture

  • 10. What tips or advice would you give to others applying to Experian?

    • Be yourself

Details

Degree Apprenticeship

Business Operations

London

March 2025

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