Rating

9.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Day to day, I deal with network operations activities, this includes dealing with incidents and changes - both physically installing equipment and remoting into equipment around the world .

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, I have gained my CompTIA network+ and Security+ - I have also learnt how too operate in the workplace, with presentations and interpersonal skills massively increasing. I can now operate independently or as a team, and now have the ability too research fixes and solutions if unsure

    10/10

  • 3. To what extent do you enjoy your programme?
  • Yes - I enjoy the mix for learning industry qualifications and applying my skills that I have gained; it generates a positive feedback loop where it makes me more motivated too learn more skills and improve.

    9/10

  • 4. How well organised/structured is your programme?
  • I feel like I have a structure day to day and know my tasks during the day - however I do lack slightly a vision of a long term structure.

    8/10

  • 5. How much support do you receive from your employer?
  • I receive a large amount of support from my employeer, my manager and in workplace mentor both provide leadership and consideration; I also have a dedicated team in HR that helps me with any issues with my learning provider and my apprenticeship.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I receive a large amount of material from my learning provider with both industry standard courses and in person teaching; I also had workshops before my projects too help me plan and execute them. I would like slightly more support when it comes too my End Point Assessment material as the knowledge is being taught but I not 100% how it would look.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Yes, industry standard certificates help me perform in my role and give me knowledge in other roles close but not including my role - so I have a wide range of knowledge of both in and out of my role.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • I get involved with extra activity's out of work with both my team and other apprentices, we have a budget each year for team bonding - I have also been invited todo other outreach events.

    9/10

  • 9a. Would you recommend Computacenter to a friend?
  • Yes


  • 9b. Why?
  • Because it is environment that provides both professional and personal growth - there is a large support structure in place and the use of highly rated training providers which there is constant communication between the two which means issues get sorted quickly.


  • 10. What tips or advice would you give to others applying to Computacenter?
  • Be yourself - managers know that you won't be perfect, they just want too see passion for the role and curiosity.


Details

Higher Level Apprenticeship

Computer Systems Engineering

Hatfield, Hertfordshire

March 2025


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