Service & Repair Engineer Review

by British Gas

Best Apprenticeship Employer

Rating

8.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

When on patch day to day interacting with a wide range of customers - including vulnerable. Servicing and repairing customers boilers & systems to ensure they have heating to stay warm and running hot water for comfort. When in academy spend time doing a mixture of classroom learning and practical to display the learnt skills.

8/10

2. Have you learnt any new skills or developed existing skills?

Been able to develop power tool skills, team work/collaboration and problem solving skills etc.

8/10

3. To what extent do you enjoy your programme?

Good programme. In the beginning there are some boring but important bits to get through (HSE etc) but once you get through that the learning is good and you get to be quite hands on.

8/10

4. How well organised/structured is your programme?

You get to go through things step by step from the different kinds of boilers to wiring up a system from scratch, you learn everything one at a time without a rush. With the ability to go back to parts youre not 100% on.

8/10

5. How much support do you receive from your employer?

Between managers, trainers and mentors you get amazing support with any issue, no matter how small.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

All issues can be resolved and talked through via a quick email or phone conversation, everyone is happy to help

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

The qualification and learning provides great detailed insights into everything you need to know about boilers and systems. You are able to directly apply your knowledge to your day to day tasks.

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

If staying in the hotel during academy time we often go down for group dinners, GOALS nearby if you like football, head out to the local shopping centers after work time.

8/10

9a. Would you recommend British Gas to a friend?

Yes

9b. Why?

A skill for life, many benefits alongside the qualification gained. Good route to a good career.

10. What tips or advice would you give to others applying to British Gas?

Keep fleets number on hand, youll need it. Have a good relationship with your manager, trainer and mentor!!