Graduate Customer Outcomes and Information Analyst Review

by Newcastle Building Society

Best Apprenticeship Employer

Rating

8.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Processing and analysis of customer data to monitor and identify trends. Supporting colleagues with data collection, and production of reports.

9/10

2. Have you learnt any new skills or developed existing skills?

I have learned new skills in PowerBI, RStudio and Python that have levelled up my analytic skills significantly.

10/10

3. To what extent do you enjoy your programme?

There have been some very interesting topics covered, particularly in the area of technology adoption and the theories behind it. Overall very interesting and have enjoyed implementing my learnings in the workplace.

9/10

4. How well organised/structured is your programme?

I like the mix of in person and online teaching, as well as the variety of content at one time. Some lecturers are better than others at structuring the material however overall has been ok.

8/10

5. How much support do you receive from your employer?

My employer is very supportive. I am given the protected time needed to meet the apprenticeship requirements, with the flexibility to take more time in work hours if I need. My line manager is very supportive allowing the programme to guide the type of work I am doing, and finding the right people for me to talk to.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Regular catchups with skills coach. Open communications with lecturers/module leaders.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

7/10

9a. Would you recommend Newcastle Building Society to a friend?

Yes

9b. Why?

Good working culture, friendly colleagues, rewarding work.

10. What tips or advice would you give to others applying to Newcastle Building Society?

Be genuine and friendly, research behaviours for interview