Service and Repair Technical Engineer Review

by British Gas

Best Apprenticeship Employer

Rating

7/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Learning of technical skills needed to service and repair all aspects of domestic heating systems but not limited to gas, including electrics, gas, water and installations

7/10

2. Have you learnt any new skills or developed existing skills?

Yes, a wide range of new skills

9/10

3. To what extent do you enjoy your programme?

The career and benefits are excellent, the course structure needs revising as a lot of the academy structure is done poorly, a lot of new engineers feel thrust into the deep end with engineers and are expected to know what to do or get left behind until they come back to the academy

5/10

4. How well organised/structured is your programme?

Not very well, academy time is poorly structured with large gaps between learning material and some relevant material glossed over and left to field engineers to try and educate new engineers during very minimal time they have, field time allocation for engineers needs to be adjusted to allow new engineers to have adequate time to learn and question what they're doing instead of just following orders.

2/10

5. How much support do you receive from your employer?

A large amount of support in terms of assistance with learning and understanding, however, support with functional skills, paperwork understanding and course structuring are lacking

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

Mandatory qualification, mandatory training leading to it just poorly structured and delivered

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Mandatory

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not me personally but there are a fair few

9/10

9a. Would you recommend British Gas to a friend?

Yes

9b. Why?

Great career choice with skills and fantastic benefits, slight under pay during First year, financial instability can play a huge factor for people to not apply

10. What tips or advice would you give to others applying to British Gas?

Go for it if you can afford to