Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • As a Senior Sous Chef, my day starts early and involves juggling a lot of different responsibilities. One of the most important parts of my role is overseeing the kitchen staff. I start by making sure that everyone is clear on their tasks for the day. This might mean leading morning prep or checking that everything is set up for the shift ahead. It’s all about making sure the kitchen runs smoothly and efficiently. I also spend a lot of time mentoring and guiding junior chefs. I ensure they’re executing dishes correctly, following the recipes, and maintaining high standards. It's about balancing hands-on work with leadership, so I’m often jumping in to help with prep or cooking when necessary. A big part of my role is ensuring the quality of the food. I’m constantly checking that everything coming out of the kitchen is up to our standards, whether it’s a perfectly seared steak or a delicate dessert. I taste everything, inspect presentation, and ensure that the consistency of our dishes remains top-notch. In between service, I handle inventory management—making sure we have the right amount of stock, placing orders, and keeping track of what’s running low or needs to be rotated. I’m also keeping an eye on food costs to make sure we’re staying within budget and minimizing waste. Throughout the day, I communicate with the front-of-house team, making sure they’re aware of any menu changes, special requests, or dietary needs that need to be communicated to the kitchen. I’m also on the floor during service, checking on the timing of orders, coordinating the team, and making sure things are running on schedule. After service, there’s a bit of clean-up and ensuring that the kitchen is ready for the next day. I might be handling administrative tasks too, like scheduling staff or planning the menu with the head chef. In essence, my job is a balance between cooking, managing the team, and making sure the kitchen is organized and efficient. It's fast-paced, but it’s rewarding, especially when everything comes together seamlessly during service.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • "Yes, I've definitely learned new skills and honed existing ones. As a senior sous chef, I've been focused on refining my leadership and kitchen management skills. One area I’ve really worked on is better team communication and delegation. I’m now more intentional about how I assign tasks based on each team member's strengths, which has helped create a more efficient and harmonious environment, especially during busy services. I’ve also focused on the business side of things, such as managing food costs, optimizing inventory, and understanding profit margins. It’s a skill that’s often overlooked in the kitchen, but learning more about it has helped me ensure the kitchen runs more profitably while maintaining high food quality. Another big skill I've developed is menu development. I've been experimenting more with seasonal ingredients and creating dishes that cater to dietary preferences like vegan, gluten-free, or allergen-free options. It’s challenging, but it’s been rewarding to create dishes that are not only delicious but also inclusive. Lastly, I’ve been diving deeper into the use of new kitchen technologies, like smart ovens and inventory management apps. These have streamlined kitchen operations and helped reduce waste, which is something I’ve been prioritizing.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I've really enjoyed the program so far! It’s been a fantastic way to bridge the gap between my hands-on kitchen experience and the broader management and business side of the hospitality industry. While I’m already comfortable leading a team in the kitchen, the modules on leadership and management have given me a deeper understanding of team dynamics, communication strategies, and how to handle conflicts more effectively. I’ve found that it’s helping me become a more well-rounded leader. The business side of the program has been especially eye-opening for me. Learning about budgeting, cost control, and how to optimize profit margins has already made a real difference in the kitchen. It’s one thing to know how to cook, but understanding the financials behind menu pricing and inventory management has allowed me to contribute more effectively to the overall success of the business. On the creative side, I’ve enjoyed learning more about menu development and customer service strategies. It’s been inspiring to explore how we can elevate the dining experience beyond the plate, and the theories around customer satisfaction and loyalty have sparked new ideas I’m excited to try. That said, balancing theory with my day-to-day duties in the kitchen can be tough sometimes, especially with the more academic elements like case studies and written assignments. But overall, I’ve found the program to be highly valuable, and it’s giving me a lot of skills I know will support my long-term career growth.

    9/10

  • 4. How well organised/structured is your programme?
  • I’ve found the program to be quite well-organized and structured, which has made it easier to balance with my day-to-day responsibilities in the kitchen. The modules are clearly outlined, with a good mix of practical and theoretical elements, which helps me apply what I learn directly to my role. The pacing is manageable, with enough time to absorb the material and implement it in my daily work. The curriculum is divided into specific areas like management skills, business operations, and culinary arts, which makes it feel comprehensive. Each section builds on the last, so by the time we dive into more complex topics, I already have a solid foundation. The assignments and exams are spaced out in a way that doesn’t feel overwhelming, and there are plenty of resources available, like online support and access to instructors, which has been helpful. What I really appreciate is how the program offers a mix of face-to-face learning and practical, hands-on tasks that I can apply directly in the kitchen. The balance of learning the business side, like financial management and leadership strategies, along with culinary skills, has been incredibly useful. There’s also a clear focus on both personal and professional development, which ties into my growth as a senior sous chef. I can see how the skills I’m building, especially in management and operations, will help me move forward in my career.

    9/10

  • 5. How much support do you receive from your employer?
  • I’ve been fortunate to receive strong support from my employer, which has made balancing my work and studies much easier. From the start, my employer was very understanding of my commitment to the program and how it could benefit both me and the business in the long run.

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • The support I receive from my training provider has been really good, and it’s one of the reasons why I feel confident balancing my work and studies. From the start, the provider made sure I understood the program structure and the expectations, which helped me manage my time effectively.

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I definitely feel that my qualification has helped me perform better in my role. The knowledge and skills I've gained through the program have been directly applicable to my day-to-day responsibilities in the kitchen and beyond. For example, the modules on leadership and team management have been incredibly beneficial. I now have a deeper understanding of how to motivate my team, delegate tasks more effectively, and resolve conflicts before they escalate. This has created a more harmonious working environment and improved overall kitchen efficiency, which is crucial during high-pressure services. The business management aspects of the qualification, such as cost control, inventory management, and menu pricing, have had an immediate impact as well. I’m now more mindful of how every dish and ingredient contributes to the kitchen’s bottom line. I’ve been able to streamline operations, reduce waste, and make more informed decisions about how we manage stock and order supplies. Additionally, learning more about customer service and guest satisfaction has improved how I collaborate with the front-of-house team. Understanding the guest experience from a management perspective has helped me adjust dishes or service methods to better meet customer expectations, which in turn has contributed to a more cohesive dining experience.

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes, there are a few extra-curricular activities and opportunities for professional development at my workplace, which I really appreciate. While the nature of the kitchen can be very demanding, the restaurant recognizes the importance of creating a positive work culture beyond just the day-to-day operations. Social Activities: We have occasional team-building events and social outings, such as dinners, pub nights, or even trips to local food festivals. These help strengthen the bond between the team outside of the high-pressure environment of the kitchen. It’s a great chance to relax, share ideas, and build camaraderie. Cooking Competitions and Collaborations: Sometimes, our kitchen takes part in local or regional cooking competitions, which are both exciting and educational. It’s a way to showcase our skills, learn from others, and bring some friendly competition to the team. Occasionally, we’ll collaborate with other chefs in special pop-up events or guest dinners, which also help to broaden our experience. Professional Development and Networking Events: The restaurant encourages us to attend culinary workshops, food exhibitions, or chef events, which provide a platform for networking with other professionals in the industry. This not only helps us stay on top of trends but also allows us to connect with potential suppliers, mentors, and even other chefs for collaborations. Charity Events and Volunteering: We also participate in charity events or fundraisers, where we donate time or food to a good cause. These events can be really rewarding, and they offer a different perspective on how food can bring people together for a purpose beyond just dining. Team Sports and Fitness Activities: In some places, there might be informal sports leagues or fitness activities to help staff stay active and relieve stress. While we don’t have a formal sports team, some of the team members organize regular runs or fitness challenges to stay healthy and connected as a group.

    9/10

  • 9a. Would you recommend Compass Group UK & Ireland to a friend?
  • Yes


  • 9b. Why?
  • I would recommend Compass Group UK & Ireland to a friend, especially if they’re looking for a place to grow their career in hospitality and food service. I definitely feel valued as an employee at Compass Group UK & Ireland. They make it clear that they appreciate the hard work and dedication that staff put in every day. From the leadership team to the kitchen staff, there’s a genuine effort to recognize and reward employees for their contributions.


  • 10. What tips or advice would you give to others applying to Compass Group UK & Ireland?
  • Show Passion: Demonstrate your enthusiasm for the food service industry and the values Compass Group holds, like sustainability and customer care. Highlight Flexibility: Compass operates in diverse sectors, so showcase your ability to adapt to different environments. Emphasize Teamwork and Leadership: Whether you're in a senior or entry-level role, emphasize how you collaborate and lead within teams. Focus on Growth: Show your commitment to professional development and learning new skills, as Compass offers strong career progression. Be Prepared for the Pace: The work environment can be fast-paced, so talk about your ability to handle pressure while maintaining high standards. Be Yourself: Compass values diversity, so be authentic and show how you can bring unique strengths to the team.


Details

Higher Level Apprenticeship

Chef

London

March 2025


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