Account Manager Review

Lots of cold calling, emails, outreach, as well as discussing customer requirements and priorities and sending out quotes. Hosting meetings as well as doing project work and researching market trends.

Developed my sales and communication skills, and learning how to take the lead on customer meetings and host meetings

I love the programme at Softcat, the company is fantastic and they put a lot of care and effort into the wellbeing of the employees. The apprenticeship is great and I feel very supported.

It has a very clear structure, you are given the schedule of what you should be doing when, deadlines and dates for project completion as well as the training courses that you do off-site.

I feel very supported, not only by my manager, nor just my mentor, but from everyone around me. It's a very accessible culture and everybody is welcoming.

I can reach out to my learning mentor whenever, and usually get a response pretty quickly. The only issues arise when the mentor is on annual leave, as there is not much guidance on who to go to in their absence.

Spending time researching about computers, networks, collaboration, AI, etc. helps to build up my knowledge so when I am speaking to customers I am more confident in what I am saying

More than you could count, there is a club / society for everything, and if not, you can set one up yourself.

Yes

Because the company looks after the employees, and its a rare case that you can actually be happy to come into work.

Culture is the key, ensure your core values align with the companies.