Senior shift manager Review

by McDonald's

Best Apprenticeship Employer

Rating

8.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • managing shifts including overseeing operations day to day, ensuring shifts sre profitable through labour and food cost management. Leading my team to excellence and hit targets

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes definitely so far I have learnt about how self awareness is really important as a leader which has really helped me motivate my team. I have also been using the different types of leadership throughout my shift running which has allowed me to lead a lot more effectively

    10/10
  • 3. To what extent do you enjoy your programme?

    • I really enjoy it- I look forward to my apprenticeship day every day and I find it really engaging

    10/10
  • 4. How well organised/structured is your programme?

    • Very organised- work is set out into months and each tasks have specific daily deadlines allowing me to stay on track. Webinars are also given in lots of notice

    9/10
  • 5. How much support do you receive from your employer?

    • A lot they help me plan in different tasks to help me go towards my OTJ hours and I am given a full work day weekly to complete my work.

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Loads absolutely cannot fault [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions], always able to contact for any questions any time any day and replies quickly with any answers. Great guy to get on with and makes the lessons fun

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I feel it 100% helps me perform better in my role as I have discovered a lot about people and motivation and this has meant i have been able to lead my team to success through motivation meaning I am achieving better results

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • no

    1/10
  • 9a. Would you recommend McDonald's to a friend?

    • Yes

  • 9b. Why?

    • Just for the opportunity to do the apprenticeship. I also really enjoy my role and what I do day in day out

  • 10. What tips or advice would you give to others applying to McDonald's?

    • Mcdonalds is all about the people so you need to ensure you are supportive and motivating

Details

Higher Level Apprenticeship

Hospitality Management

Newton Aycliffe

March 2025

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