Activities Manager Review

Manage 6 departments (DLKids, Gym, Group Exercise and Blaze, Swimming, Racquets) ensuring all product run at a premium service across the club. Checking and promoting member participation in all the activities. Plan and strategize the activities for each department, reviewing programming monthly and operating based on costs and revenue budgets. Manage the club from the front doing multiple Duty Manager shifts each month. Ensuring all departments look and operate safely and at a premium level and follow all the H&S policies and the service standards.

Improved: - Self-organization and time management skills - Marketing and business acumen - Self-awareness and managing a team - Handling customer service issues and general skills Learned: - HR processes managing the team and employees - Lead and chair meetings - Leadership skills

The programme is adding to my current knowledge giving me more tools to do my job better. I am enjoying the course so far and looking forward to do more.

The programme offers enough time to allow us to complete the coursework around our regular working hours. The modules have some gaps in between so you are not constantly under pressure. You can program your work/holidays well ahead in time having the dates already set for the whole duration of the course since the beginning.

The employer allows me to take all the necessary time to do my activities in line with the apprenticeship guidelines. I can adjust my shifts if I have mandatory training to attend or if I need to complete assignments in time.

The training provider supports us constantly with extra workshop and seminars about academic skills. We have a personal tutor we meet at least once a month to help us go through the apprenticeship's coursework. We have the possibility to extended the submission deadlines with no penalties if we have personal issues or too busy with work

It's only the first few months but I believe that in the long run I will see more benefits having more knowledge. So far it has been helpful.

We organise extra activities ourselves. All the activities mentioned in the examples plus charity events, social clubroom events, staff and club members party and more.

Yes

Each year DL is nominated by the Sunday Times as Top 25 Big Company's to Work For. As employees we have a lot of benefits and they support us in our careers and wellbeing. For example letting us participate in degree apprenticeship!

If you are professional and show commitment, you can get well rewarded for it and go very far.