customer service agent Review

Within my role i investigate British gas lite customers over webchat, we will deal with some of the following meter issues billing and account issues

yes i have learnt more social skills and best way to talk more professional

I enjoy this very much i love the team i am in and the people i di my apprenticeship with. Working as a team and learning together was great

I thinks this has some floors as felt like at some time there was a lots of task due at once and felt that this could of been stead out better

We have great support, due to medical issue that have a comminated these greatly

my trainer provide helped me loads she would advice me on what i could work on and how to improving the task i was completing

I felt that when i would provide examples of chat i had with customer she would highlight to me what i did well and what i did not

We have volunteering days we do to help out local charity's or churches

Yes

they have great support and have a good community

Do your research on the business to know what we do as there is so many different department and area you would think we had