Customer Service Apprenticship Review

by Babington

Best Apprenticeship Employer

Rating

9.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Maintaining customer relationships and introducing new customers as well

10/10

2. Have you learnt any new skills or developed existing skills?

How to communicate to customers efficiently and clearly

9/10

3. To what extent do you enjoy your programme?

I enjoy knowing I have fulfilling the customers needs to the fullest and have met all standards of the business

8/10

4. How well organised/structured is your programme?

Very well organised

10/10

5. How much support do you receive from your employer?

As much as needed and whenever we need as long as they are available

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

weekly and monthly re caps to see where we are improving and where we need to improve

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Ensuring that we understand each part of the business and how it applies to us also logging all that data helps understand to see where we have improved in the future

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not at the moment no

7/10

9a. Would you recommend Babington to a friend?

Yes

9b. Why?

A nice and welcoming community where they are always available to help

10. What tips or advice would you give to others applying to Babington?

Make sure you always reach out for help if something feels unclear