Order Fulfilment Support Apprentice Review

by Softcat

Best Apprenticeship Employer

Rating

7.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I manage orders under certain distributors - whether that's software, hardware, licencing or external professional services in order to chase distributors for updated ETA dates when there are past dates on our system. I do this through different lists that are sent out during the day, relating to different categories of orders. I liaise with sales internally, and supplies externally depending on the order.

6/10

2. Have you learnt any new skills or developed existing skills?

Communication skills, professional/email etiquette, teamwork and time management.

7/10

3. To what extent do you enjoy your programme?

It can be stressful at times but regardless, it's all part of the process.

6/10

4. How well organised/structured is your programme?

There are clear deadlines and expectations of everyone.

7/10

5. How much support do you receive from your employer?

My employer is flexible with personal situations and shows genuine interest to find a solution to situations where I have concerns.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

They are just as supportive when it comes to any concerns I have.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Helps me understand the theory/business aspect behind my actual role and also how my training links to my everyday work life.

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes we have communities you can join to network with other people who have similar interests.

8/10

9a. Would you recommend Softcat to a friend?

Yes

9b. Why?

They have a lot of opportunities and benefits available, plus they are flexible when it comes to personal things.

10. What tips or advice would you give to others applying to Softcat?

Don't be afraid to be yourself when interviewing - it's more valuable showing your personality as opposed to putting on an overly professional act. Research the company and their values to help tailor your application and see if it's fit for you. Highlight your skills and achievements. Be genuine and enthusiastic!