Service Manager Review

Safety and support for 18 individuals supported and 34 staff. Supervisions, team meetings, oversight of services and staff, HR work, sickness meetings, billing, rotas, communication with health and medical professionals, spreadsheets, payroll, auditing, keeping paperwork updated. Individuals care reviews, communication with families,

Developed existing skills and learnt the difference between leadership and management. Learnt different techniques.

It was a struggle at first to manage the work commitments and priorities. My mentor supported with this.

The structure was tailored to me and my needs

Time management was a struggle given work place and day to day priorities. I had to find and manage my own time

My mentor was fantastic and stuck by me every step of the way giving me the push and support needed

Now knowing the difference between leadership and management and knowing the difference in techniques has improved my performance

Not really, only social activities that are set up by ourselves not a company one

Yes

I have enjoyed working at this company for coming up 10 years this year. Career progression and apprenticeship is often spoke of

Be yourself, be caring, open yourself up to new things