Tech Ops Executive Review

I work in Tech Ops, bridging Dev Ops and Ad Ops. Day-to-day, I troubleshoot ad delivery, monitor infrastructure, implement ad technologies, analyse performance data, coordinate with developers and ad teams, and maintain platform reliability, ensuring smooth technical operations and maximising advertising revenue and efficiency.

Since joining Adopstar, I've significantly expanded my skill set—from excelling in Ad Operations and Affiliate Marketing to starting in Tech Ops and now moving towards Development—all within just three years!

I genuinely enjoy the constant opportunities to learn—there hasn't been a single day without gaining valuable workplace knowledge, further enhanced by my apprenticeships. I'm currently completing the Customer Service Specialist L3, complimenting my expanding skillset.

I appreciate that my current apprenticeship offers flexibility, letting me focus and work at my own pace. Although there are deadlines, I'm not constantly rushed, which gives me space for creativity and deeper thought on the topics I'm exploring.

I receive all the support I need—whenever I voice any concerns or queries, my employer always goes the extra mile to support my learning journey.

I have regular check-ins with my trainer, who always provides clear, helpful instructions. If I need extra support or additional time, I just have to ask—I consistently receive all the support I need.

The qualification provides a solid foundation in customer service principles, helping me refine communication, problem-solving, and stakeholder management skills. While much of my role is technical, the training enhances my ability to handle escalations, collaborate effectively, and improve service delivery within Tech Ops.

There are opportunities to engage in social activities, team meetups, and professional networking events. While my role is primarily focused on Tech Ops, collaboration with other teams provides a chance to connect, share knowledge, and participate in wider company initiatives.

Yes

I’ve always found it challenging to navigate work and everyday responsibilities due to past mental health struggles. Since joining Adopstar, I’ve had unwavering support, encouragement, and the drive to succeed. This company has played a huge role in helping me build a stable, happy life with my family.

Experience shapes the soul just as education shapes the mind. Embrace every opportunity, and you’ll gain the best of both.