Customer Performance Manager Review

by The AA

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Regional operations manager for remote workers

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Deep understanding and more knowledge to support me grow in my role and ready for future roles.

    10/10
  • 3. To what extent do you enjoy your programme?

    • The whole programme has been a good and health challenge

    10/10
  • 4. How well organised/structured is your programme?

    • Structured to a high standard

    10/10
  • 5. How much support do you receive from your employer?

    • My employer allowed me the freedom to do what was needed and flexibility

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Regular catchups

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • This will allow me to develop into new roles

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Loads of activities occur to support engagement growth

    10/10
  • 9a. Would you recommend The AA to a friend?

    • Yes

  • 9b. Why?

    • It's an amazing place to work and so many people have massive amounts of tenure.

  • 10. What tips or advice would you give to others applying to The AA?

    • There is a role for everyone whatever skillset please do it!

Details

Degree Apprenticeship

Logistics and Operations

London, UK

March 2025

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