Unit Manager Review

In my role, I manage daily operations across Subway, Tortilla, and Greggs, ensuring efficiency, compliance, and excellent customer service. I handle staff scheduling, conducting briefings, monitor sales performance, and implement engagement strategies. I also maintain high standards in food quality, hygiene, and service while driving business growth.

I have developed my leadership and team management skills by overseeing multiple outlets and ensuring smooth daily operations. I have also improved my ability to plan schedule effectively, conduct staff briefings and implement strategies to boost sales. Additionally, I have strengthened my problem-solving communication and customer engagement skills.

I enjoy my program as it allows me to develop my leadership and management skills while gaining valuable hands-on experience. I appreciate the opportunity to work with different teams improve operation and implement strategies to enhance customer experience. The challenges keep me motivated then I find the role rewarding.

My program is well structured providing a clear framework for daily operation staff management and sales strategies. Regular briefings Rota planning and performance reviews ensure efficiency. However, there is always room for improvement and streamlining processes and enhancing communication between outlets to optimise workflow and overall team coordination.

I received good support from my employer through regular meetings, guidance and access to necessary resources. There is clear communication regarding expectations, and I can seek advice when needed. Additional support streamlining processes and staff training will further enhance efficiency and overall team performance.

I received support from my training provider to structure lesson resources and guidance on assessment. They offer feedback to help me improve and ensure I stay on track.

my qualification provides valuable knowledge in leadership customer service and operational management which helps me to perform better in my role. The training enhances my understanding of best practices and compliance and it equips me with skills that I can directly apply to improve efficiency and service quality in my day-to-day task.

currently, there are no extracurricular activities at work.

Yes

I will recommend Compass group to a friend because of the opportunities for career growth the supportive working environment and the change to gain valuable experience in the food service and hospitality industry. The company values its employees and offers a range of roles allowing for skill development and advancement.

The advisor will give to others applying to Compass Group is to be proactive eager to learn and demonstrate strong teamwork and communication skills. Also prepared to embrace new challenges and continuously seek opportunities for growth.