Rating

9.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Speaking to customers, placing orders for broadband, TV and mobile, building a rapport and increasing sales for the company. I do this by pitching packages and explaining the benefits of the products and services we offer.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed my IT skills, i have been able to use and gain the knowledge on 6 different systems we use daily which has enhanced my knowledge on what I can do within the work place. I have developed my communication skills, I develop how to create a great rapport.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy the opportunities that we have and that we can develop on to once the apprenticeship is finished, and i enjoy the opportunity to make my own commission and be in control of what i earn.

    9/10

  • 4. How well organised/structured is your programme?
  • It is well structured, the hours we work and well as the off the job hours we have to complete the apprenticeship work is very good.

    10/10

  • 5. How much support do you receive from your employer?
  • We receive the upmost support from our employer, my manager is always making sure we are okay and how we can better ourselves within the job.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • She has weekly catch ups with us on our work and what we need to correct on them and what extra work we can complete when we have completed the work for the month

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I think it provides me with the extra support and tools to help develop my professionalism within the workplace as well as helping develop some of my skills.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Opportunities to play in the games room

    10/10

  • 9a. Would you recommend BT Group to a friend?
  • Yes


  • 9b. Why?
  • It has allowed me to step out of my comfort zone and develop my existing skills.


  • 10. What tips or advice would you give to others applying to BT Group?
  • Go for it! Enjoy the learning process and enjoy the opportunity to earn money.


Details

Level 2 Apprenticeship

Sales

England, UK

March 2025


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