assistant general manager Review

assistant general manager, responsible for looking after the site, teams and guest experience, rotas, marketing, health and safety, ordering and stock inventory, meeting labour spend requirements and guest expectation scores. training the team, cascading information to teams, setting up and running shifts, dealing with complaints, performance issues, recruitment

so far alot of the programme covers material i have been doing for a long time but i have developed new techniques relating to time management, and changing the way i communicate with others to match their learning styles etc

i found a fair chunk of the programme covering aspects of the role i am already very familiar with e.g. recruitment etc but its enjoyable to have a better understanding and background behind different theories and techniques

i really enjoy the structure of the programme being broken down into weekly modules and leaving time/space for further research

i always get the time to do my work and the opportunity to undertake new tasks to help with my otj hours

aptem is pretty consistent, i think the support tutors are engaging but maybe have a lot of learners to look after

for me i feel it has been more of a mindset change and giving more information to improve on skills rather than a huge amount of new information due to being in a management role for 10 years i have covered quite a fair bit through experience in role

we host marketing activities to engage with local communities and support people with career development e.g. school visits etc

Yes

i believe the company is doing the right thing at heart for communities and the teams that work for them, the hours are flexible, benefits are good and the company is very diverse for career development opportunites

be honest and genuine