Insurance Apprentice Review

My daily role involves communicating with clients and insurers to obtain the best outcomes for clients. I deal with all aspects of my clients policies such as renewals, mid-term adjustments, cancellations and general queries. I have a number of clients each month and am responsible for managing my workload to ensure my work is done on time.

I have an increased knowledge of the insurance industry and have also improved my soft skills such as communication.

The internal programme has been great and provided me with lots of support and opportunities and I enjoy working within my team who have been very supportive. I have found Davies side of the programme quite stressful and feel that there has been a big emphasis on meeting strict deadlines and passing exams as quick as possible, I feel this has restricted me from gaining a deeper understanding of some of the modules.

The Aon programme is well organised and structured. The Davies programme is also well structured, however, it focuses around their strict deadlines.

I have found Aon to be very supportive and they frequently ask us for feedback to make improvements to the programme. My manager has also been very supportive in times of high workload and has helped rearranged my work so that I have time to focus on my studies.

I have catch up calls and reviews with my tutor regularly to discuss my progress and any extra support that I may need. There are also lots of online resources available on their systems. However, I have found them to be quite intense and deadline focused. I feel that deadlines are prioritised over my personal learning style and this has been a struggle when communicating with my tutor.

I have found the qualifications helpful as they have provided me with industry and regulatory knowledge and also given me more knowledge of different insurance products. As I work in insurance I have found the programme has applied really well to my role. Some parts of the qualifications have been less relevant but overall I would say it has helped my performance.

There are rarely social/networking events in my office, but there are groups that you can join such as mental health groups. There are limited opportunities if you do not work in the London office as this is where the majority of events and opportunities seem to take place.

Yes

The programme has helped me to develop skills that will help me throughout my career, and Aon themselves have been very supportive.

This is a good opportunity that teaches you lots of important skills and knowledge to work in the industry. However, be prepared for the workload that comes with the apprenticeship/qualifications and to sacrifice your person time, but overall the qualifications and knowledge that you gain make this worth it!