Operational Lead Review

Providing clinical operational leadership to a service of 700 staff delivering nursing and therapy healthcare to a population of 300,000. This includes managing our operations centre, providing situational awareness reports and monitoring services against KPI's.

I've developed both new skills and existing skills in, self awareness, coaching others, strategic and operational thinking.

The programme is well structured, with knowledgeable expert tutors, with an excellent support network both from MMU and ESNEFT.

The programme is exceptionally well organised and structured, with weekly sessions split across both virtual learning environments and face to face sessions. All the resources you need are accessible online, and MMU support you with accessing them.

The ESNEFT Talent for Care team have been a great source of support with the apprenticeship. Resources are also available at the ESNEFT library, and pastoral support is available through several wellbeing services.

MMU are a great source of support with the apprenticeship. The module leads ensure you have access to all the resources you need online. Although the apprentice is distance learning you have access to all the same support you would on campus.

Although I'm only in the second module it has already started to shape how I perform at work. Its made me a more emotionally intelligent manager and lead, as well as provided tools to encourage teams or individuals to develop or progress through coaching and negotiation.

The ESNEFT intranet contains information on social clubs, in addition to circulars produced by the communications team. ESNEFT encourage staff to develop through professional networking events, provided either my ESNEFT or the ICB.

Yes

Although Health and Social Care is a difficult environment to work overall, ESNEFT is a large organisation with a diverse range of staff and volunteers. Departments often collaborate on projects, providing an amazing opportunity to learn and develop through networking.

Take the time to learn and discover the services and opportunities outside of your immediate department or daily work environment.