housekeeping Review

by Whitbread

Best Apprenticeship Employer

Rating

7.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Cleaning rooms to the hotel brand standard. Making sure of keeping public areas clean Communicating with reception team . Interacting with guests by making eye contact and greeting with a smile , assisting with their requests. Keeping the rooms cleaning standards. To check on linens if we have enough for the day,

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Performing tasks better. Learnt new skills of managing the team. Awareness on British values. Being at work with more experience getting confidence dealing with customers. Taking full responsibilites with given tasks. Better team work. Making sure we have the right tools for the job. Following the brand standard of the hotel.

    7/10
  • 3. To what extent do you enjoy your programme?

    • Interacting with lifetime coach and learning .

    8/10
  • 4. How well organised/structured is your programme?

    • 100%

    8/10
  • 5. How much support do you receive from your employer?

    • Support is provided as and when required.

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • As expected

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Feel confident.

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • once in a while team meeting

    5/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • Whitbread has good incentive for path to progression a team member can achieve to higher position if interested.

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Good career incentives and can choose to learn to work different departments within the organisation.

Details

Level 3 Apprenticeship

Hospitality Management

Sandhurst, Berkshire

March 2025

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