Technical Analyst Apprentice Review

by Premier Foods

Best Apprenticeship Employer

Rating

9.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a technical support analyst and it involves getting tickets, calling users and troubleshooting their IT issues. Sometimes to fix these things I have to raise changes to get authorization to do more risky work

10/10

2. Have you learnt any new skills or developed existing skills?

I have developed my existing skills and I am continuing to gain new skills. I have improved my time management and troubleshooting skills.

10/10

3. To what extent do you enjoy your programme?

I am enjoying my program as it is getting me practical experience

10/10

4. How well organised/structured is your programme?

It is well organised and there is a good timetable. I get monthly training sessions with a trainer and regular catch ups with my coach.

10/10

5. How much support do you receive from your employer?

I get regular meeting with my manager and my buddy within work to make sure that my apprenticeship is progressing nicely. I have regular 1-2-1s which also make sure that everything is going well.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I get a lot of support I get a monthly catchup session from my coach where we go over everything and we make sure that everything is progressing. He also helps me with feedback on each of my tasks and areas to improve.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It has helped me in supporting customers and give more information to people.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

yes, I dont attend them.

5/10

9a. Would you recommend Premier Foods to a friend?

Yes

9b. Why?

They're have been very good and they continue to provide me support

10. What tips or advice would you give to others applying to Premier Foods?

Just send it