
Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Department for Work and Pensions to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Department for Work and Pensions?
As operation delivery officer, I support the decision making team for customers by looking through available evidence and following legislation and guidance provided by the company.
Yes, I developed a better listening skills, effective ways to communicate with customers and proper ways to question
It is absolutely great experience for me. It support my learning and ability to give my best at work
It is well organised as programme is done sequentially and mock tests and exam follows to rate learning experience
I receive daily support and as at required to assist me
I get the best support I could ever imagine with monthly review sessions and periodic time for progress
It is has be awesome. I more self aware of what I do on the job role and how it affects my performance in the job.
Yes, we engage in team's activities that engage everyone outside of work.
Yes
The company demonstrates her value. There is alot of support and teamwork to get work done. The company prioritises employee wellbeing and family.
I would inform applicants that it is an environment that promotes growth and career progression.
Details
Level 3 Apprenticeship
Business Operations
Pontypridd CF37 5YN, UK
March 2025