CLIENT SERVICES APPRENTICE Review

by Fidelity International

Best Apprenticeship Employer

Rating

9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I take calls for our clients and helping solve their probelms they have, also placing deals for them if they need us to do

8/10

2. Have you learnt any new skills or developed existing skills?

i have learnt a lot skills in finance, things like how pensions work, new things in the stock market and things along those lines

9/10

3. To what extent do you enjoy your programme?

i enjoy it a lot, every day is not the same i have different cases each day, different types of calls so it is always changing and with the team it makes it more fun

10/10

4. How well organised/structured is your programme?

i get a day every week to work on my apprentice projects i get with bpp and they are flexible in things if i am slow at something they will help as i am still new

10/10

5. How much support do you receive from your employer?

a lot i have a member of our early carers team talking to us if we need help, our TL helps us a lot when we need it

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

We get a coach for the time and we can email them anytime when we need help, we also get weekly newsletters and a lot of things on the website to help us

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

it helps me understand the more backend of my field and that over time helps me understand my role more

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

i am part of investment20/20 which do professional events and talks with other people in the field such as with JP morgan and M&G these events we get talks with people high up in that company and how they got there their journey.

10/10

9a. Would you recommend Fidelity International to a friend?

Yes

9b. Why?

it is a workplace that has there employees as one of top and helps to be flexible with things that are going on with everyone

10. What tips or advice would you give to others applying to Fidelity International?

learn the field you are going in, understand the role and understand what you want, you dont need to worry about knowing everything from the start just enough for a base which fidelity will build a top of what you have