Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I administer warranty claims for Vertu Motors, dealing with customer, dealerships and outside the group garages authorising/declining claims on a day to day basis.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have improved my team working ability through working in a small team on a daily basis, i have also improved my knowledge with vehicles.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy my programme very much

    8/10

  • 4. How well organised/structured is your programme?
  • My programme is fairly organised

    8/10

  • 5. How much support do you receive from your employer?
  • I receive plenty support from my employer

    8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My training provider is helpful

    6/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I have experience with administration, through my training that i can use in my day to day work

    7/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • In summer time every year there is a day out to play football

    10/10

  • 9a. Would you recommend Vertu Motors to a friend?
  • Yes


  • 9b. Why?
  • Vertu Motors has so many opportunities for a career and a huge opportunity for success and progress.


  • 10. What tips or advice would you give to others applying to Vertu Motors?
  • Make sure to be ready for professionalism, hard work, and a ambitious mindset.


Details

Level 3 Apprenticeship

Customer Service

Gateshead

March 2025


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