customer experienced leader Review

Customer service as a role is making customer experience a priority. Giving a top notch service and ensuring they are well satisfied and taken care of in order for them to come back next time.

Yes, have learnt new skills. Communication skills, Interpersonal skills. Skills that allow me give an excellent service to my customers. A skills that added more value to my company.

I enjoyed this program because it is a way to learn new skills and to gain more knowledge. My learning coach and my Mentor simply the whole process for me which makes it more enjoyable with less stress. They are very helpful and supportive leaders.

The program is well organised. There are resources available for learners. I have my off time the job learning which is set aside for learners to complete on CAMPUS for additional training, skills and development. The coach organises a meeting session in order to catch up on anything i do not understand.

My employer has been very supportive and helpful towards my learning. Sometimes it can be very tough to find time to learn at work especially when is a busy time for the restaurant. Asides from the busy period, all is going on well without with my team and employer.

Training provider makes the online program easy. They make sure if there gonna be downtime in their services, they give prior notice so that you don’t miss out on your training.

I performed well in my role because of the skills i learned and i put them all together into my role. Also they provided me with some useful resources which enables me to make a difference in my learning process.

There are other social activities I engaged with. I am part of charity team of RMHC RONALD McDONALD HOUSE CHARITIES. COMMUNITY SERVICE, CREW PARTIES. Etc.

Yes

McDonald is a place to visit because they serve delicious food and makes your experience even more special and memorable

They should come and seek employment. They are allow to learn and gain more skills and knowledge especially when they are looking to progress in their job career.