Hotel Manager Review

by Whitbread

Best Apprenticeship Employer

Rating

7.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Learning new skills to help with the new job I had.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Lots of management tools and skills

    10/10
  • 3. To what extent do you enjoy your programme?

    • Stressful but good to be doing different other than the day to day job. Coach made everything interesting.

    8/10
  • 4. How well organised/structured is your programme?

    • Organised in month but it should be organised by task.

    8/10
  • 5. How much support do you receive from your employer?

    • No hours given to complete from Whitbread to do your apprenticeship so the balance of doing your work whilst your on shift can be a struggle. My manager was great as she has had to do this too. 10 star for the manager 0 star for Whitbread.

    5/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Steve was fantastic. Always at the other end of an email or phone. We did our meetings in person which was so much better for my way of learning.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It is helpful.

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    1/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • A lot of change recently but business wise this is good.

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Do an apprenticeship when you start your role.

Details

Higher Level Apprenticeship

Hospitality Management

Newcastle upon Tyne

April 2025

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