Process Improvement Analyst Review

Planning and providing targeted process improvement support to strategic projects and programmes. The role incorporates aspects of project management, data analysis and change management.

Working with other apprentices from other sectors and with different levels of experience, helped to develop my team working and communication skills. The programme also focussed on methods of data collection and analysis, which I really benefitted from.

The programmes was enjoyable but sometimes it was challenging balancing attending the sessions and learning new content whilst working full-time.

Very well organised, we knew what content we would cover in each session, so if you couldn't attend a session it was possible to catch up on the material.

Lots - my line manager was very supportive and took an active interest in the programme and how I was doing with my project.

Again lost - my tutor was accessible and contactable so I could ask questions. I felt well prepared for my end point assessment.

Massively, I feel so much more confident in my role, particularly in data collection planning and data analysis. I have also been able to share my learning with other colleagues in the team.

Yes, we regularly have social and networking opportunities in our department, and across the wider organisation. We have also started to do volunteering activities as a department.

Yes

It's a professional and friendly environment. People want to change things for the better, even if it's not always easy to do.

Focus on what skills and experiences you can bring to the organisation - it doesn't always have to be work related or evidenced by a qualification.