Apprentice Field Technician Review

by Virgin Media O2

Best Apprenticeship Employer

Rating

9.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Going to customers homes for service calls and installations, fitting our services including tv, hub and phone services.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • All skills with telecommunications service and installations.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I love the practical and theory aspects of the role.

    10/10
  • 4. How well organised/structured is your programme?

    • Very well.

    10/10
  • 5. How much support do you receive from your employer?

    • A lot of support, there is always someone I can contact.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • A study day every month, constant support by phone or email

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I've learnt about telecommunications and how to deal with all aspects of my job.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • We have regular events we can attend, most of them are quite far away though.

    7/10
  • 9a. Would you recommend Virgin Media O2 to a friend?

    • Yes

  • 9b. Why?

    • Work life balance, good pay for the work and regular overtime and a massive support group

  • 10. What tips or advice would you give to others applying to Virgin Media O2?

    • Be yourself, stay very close with your team as they will help you to succeed in your role.

Details

Level 2 Apprenticeship

Engineering

Crawley, West Sussex

April 2025

View More Reviews
View More Jobs
Recruiting? See how we can help you