Manager ERP Package Applications Review

I coordinate cross-functional teams to provide BAU Support and Transition To Service for Mission Critical applications utilised within a Public Services body. It entails incident, problem and release management as well as on the job training opportunities to collaborate with Enterprise Architectures to shape new solutions and services for the client.

I have learnt new skills which are linked with my apprenticeship - MSc Digital and Technology Solutions - IT Strategy. I have opportunity to work on projects and initiatives whereby I can practice and showcase new skills related to the field I am studying, this provides me with a strong foundation to practice all Knowledge, Skills and Behaviours.

I am enjoying the programme as this has opened my mind to a different level of Thought Leadership, I begin to expand my horizons on the bigger picture of the business which allowed me to collaborate with Exec stakeholders, helping bridging the business processes with digital technologies of a large scale operation.

The programme has undergone structure changes over the years which is notable among the staff. This is also evident from a student experience due to the carousel design. There are duplicate processes due to the changes which is not well handled through the different tutors, coaches, professional supervision and programme directors, creating confusion on students. The lengthy handbooks contains obsolete information. It is still more efficient than a previous apprenticeship experience which I dropped due to the lack of organisation.

I receive the necessary support to be able to take time to perform my apprenticeship activities, also with opportunities to engage in projects and activities which allow me to develop on my KSBs. My employer is also fully supportive during reviews and feedback sessions. I am grateful to have an opportunity to undertake a Level 7 apprenticeship.

I believe the training provider has an excellent supporting network, allocating a coach and a professional supervisor to each student. Additionally there are several other support opportunities such as the Learning Development Centre which provides all sorts of academic support to students, ranging from language skills to academic writing and referencing.

I feel that the apprenticeship has been crucial to allow me to operate on a superior level than before, considering I have increased my profile within the client to collaborate with Directors of various departments. I have also been invited to collaborate in Architecture Review of the estate boosted my confidence.

Unfortunately not, I would like to be able to take part on further events and networking opportunities. I have also felt left out when I was not invited to participate in events tailored for Apprentices, considering DXC has a large number of trainees. I believe I have the potential to inspire other individuals with my career and experience but I am not recognised by that. Full time remote working has also decreased my opportunities to engage and network with customers and colleagues.

Yes

DXC Technology has a spectacular training and development culture. In this perspective, my experience with the organisation has been excellent whereby I had the opportunity to undertake a 1 year and a half Level 3 Apprenticeship in Team Leading and a 2 year and a half Level 7 Apprenticeship in Digital and Technology Solutions - IT Strategy. There are also a number of free certifications available technology giants such as Oracle, AWS, Google Cloud depending on the Application Service Level the person works on. Other programs such as Skill Up allow employees to develop on areas of their interest that may not fully available. Additionally DXC University has a vast collection of training materials for multiple areas.

Be prepared to be challenged to drive your own career development path. You are encouraged to think about where you want your career to go and have the steering wheel to direct it. You can also count on a Coach approach adopted by leaders to draw out your potential.