Shift Manager Review

by McDonald's

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a Shift Manager which day to day means I leading the business from a customer experience point of view. Whether that's controlling and ensuring the best food quality or delivery excellent customer service.

10/10

2. Have you learnt any new skills or developed existing skills?

I've learnt alot more.about how the business works behind the scenes and how small impactful changes can shape the business to be stronger than quick rash decisions.

10/10

3. To what extent do you enjoy your programme?

I love it. My tutors are amazing and there are different ways the information is delivered to help keep it engaging.

10/10

4. How well organised/structured is your programme?

It's perfect. It's alot to learn and understand but it's spaced out do it doesn't becomes overbearing or stressful

10/10

5. How much support do you receive from your employer?

I receive amazing support from my employer. They work well with my tutors to ensure I get the time and support I need

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My tutors is always just a message away should I need help. That coupled with regular catch up and check in sessions I feel fully supported

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It has helped me to understand the bigger impact my day to day decisions can impact the business and has help to shape my mind to make stronger more well informed decisions

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We have all sorts of extra-curricular activities such as the McDonald's cup!

10/10

9a. Would you recommend McDonald's to a friend?

Yes

9b. Why?

They are great and the progressions opportunities are second to none.

10. What tips or advice would you give to others applying to McDonald's?

Just be yourself and let yourself shine