Relationship Support associate Review

The role involves calling out to small-medium enterprise customers to discuss and identify business priorities.

Yes, I have had a vast amount of opportunity to volunteer for public speaking events, gain a wealth of knowledge in commercial banking and work in a team to bring about change in a large organisation.

The program has some ups and downs. The Chartered Banker Institute qualification that I am studying for and obtaining through the apprenticeship is fantastic. The other Kaplan elements such as knowledge statements, case studies, and scorecards seem very tickbox-y. Overall the ability to work in a large organisation with fantastic opportunities and prospects, being treated equally to your peers, outweighs these hassles.

I'd say it's very structured, but could be improved by having structured rotations for the first two years to allow for apprentices to gain a broader array of experience and skills.

I am completely and utterly equal to other colleagues with more years of experience in the bank. I feel encouraged to take on opportunities and be ambitious.

The tutor is good, but because it's conducted online there isn't as much opportunity for 1 to 1 support and the '''talent coaches''' don't observe you enough to get to know you or make a fair assessment on who you are, thus not knowing what support you need.

I think that having the CBI modules help think of the financial sector through a thoughtful and academic lens. This aids my daily work, but I think that ultimately it's the individuals character that helps them perform.

I think for a large organisation, Lloyds is very good on this front and there's always lots going on at each site. I would love to see more professional networking events.

Yes

I would recommend Lloyds Banking Group depending on the role. I think Lloyds have fantastic colleague welfare and have so many different opportunities to learn and grow (and collegaue development is a groupwide focus).

Take on opportunities regardless of how challenging/uncomfortable it may be, because there are lots of rewarding experiences you can get involved in. Also with colleague development being so integral to the group, take advantage by talking to managers and different teams to gain understanding of what your career next steps may look like.