Clinical Deputy Home Manager Review

My role as a Clinical Deputy Home Manager involves overseeing care delivery, carrying out audits such as medication management. It also entails auditing care plans to ensure that they are person-centred. I manage staff allocation, to ensure appropriate skill mix. I identify staff training needs and supervise them.

I have improved my leadership skills to support staff while ensuring high standard of care. Change management played a key role in managing my own role change and staff response to it. I am more confident and courageous enough to take initiative and challenge practices.

I enjoyed the programme a great deal. Throughout the programme I was challenged to be vulnerable and identify my own strengths and weaknesses and develop action plans to improve. I got better understanding of the legislations and benchmarks of social care and how they affect my practice.

It was well structured, with different modules and an assessment at the end of each. These assessments helped embed these new skills by enabling me to practice the concepts I learned. My coach was actively involved, facilitating professional discussions which helped me develop my own skills and ideas.

My employer was very supportive in ensuring that I had opportunities to complete off the job training. I was given many opportunities to shadow and participate in new training.

My coach was actively involved in my development. She gave me constructive feedback on my progress and work. I was made aware of resources at my disposal, through the provider’s resource centre. I was booked in for training when I requested one, for example, research remote learning via teams.

While I was still working towards the qualification, I was seconded to a position of a Clinical Lead from a Nurse. Based on that alone, I feel that the knowledge and skills I acquired brought the best out of me.

Recently, there are regular meetings with other leaders from other sister homes in the area facilitated by the Area Director. I find these meetings very helpful as we exchange experiences, ideas and perspectives on how ensure high standards of care for our residents whilst ensuring community engagement.

Yes

HC-One is a kind care company. It is an inclusive and equal opportunities provider. I joined HC-One as an international nurse in 2020 and I have been supported to develop my career. My managers continuously provide me with opportunities to improve myself to be able to support our residents and families with dignity and respect.

Be Curious, Courageous, Creative, Compassionate, and Counted On, that is how to show kindness.