Parts apprentice Review

Taking in goods in, serving front and back counter customers, preparing deliveries and returns, partake in stock checks.

Learnt various skills on customer service and to deal with certain customers. On site I have obtained knowledge on the industry as well as the technical side. Including parts, vehicle data and various systems.

On site at work I have my ups and downs however overall I enjoy it and happy within the workplace. I get along with my colleagues enjoy interacting with the customers. However I have extremely struggled getting into the rhythm and understanding what is asked from the training provider

I believe this is the main downfall to my previous comment. I’ve not experienced a proper teaching session as they are cut short. The help I have received doesn’t feel up to par. Overall it has been all over the place.

I appreciate the extents to which I’ve helped. My parts manager is very helpful and assists where can however with him not being on site I can be waiting a while for a response etc. on site my team leader is available whenever and is a good source of information and breaks down a lot what I can’t understand.

Response time is good. I struggle understanding tasks written and verbal and need more explanation even a demonstration or an example I feel I’ve rarely got this from them. I believe the PowerPoints work very well and have definitely helped me complete papers. Teaching sessions are cut short and there’s always a miscommunication when it comes to knowing where different apprentices are at with progress end up repeating the same thing or missing assignments out. It feels like constant back and forth

I believe it definitely helps with dealing with certain customer types and being able how to identify between each.

Not too sure

Yes

Great working environment. Friendly staff .management are approachable. Great opportunities available

Take every possible opportunity given. Try new things and don’t be afraid just dive in