COFM Review

by Royal Mail

Rating

7.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Customer operations manager, ensuring Mail and parcels leave the building ion a daily basis and to ensure USO obligation is fulfilled.

    6/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Management skills and communication skills

    7/10
  • 3. To what extent do you enjoy your programme?

    • I enjoyed it for the most part, although it was hard to get time to study.

    6/10
  • 4. How well organised/structured is your programme?

    • Very well

    8/10
  • 5. How much support do you receive from your employer?

    • Very little in my opinion.

    4/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • A lot, my coach [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] was fantastic.

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • In some ways it does, i can use what i have learnt and put it into practice.

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • no

    10/10
  • 9a. Would you recommend Royal Mail to a friend?

    • Yes

  • 9b. Why?

    • It is a long standing company, hopefully it continues.

  • 10. What tips or advice would you give to others applying to Royal Mail?

    • It is a hard job to grasp at first, once you get the hang of things it becomes a lot easier.

Details

Level 3 Apprenticeship

Business Operations

Huddersfield

April 2025

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