Operational Technical Services Supervisor Review

by RSPCA

Rating

8.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Managing a team of IT Analysts who support system users and facilitate work packages and technical improvements, representing all business users.

8/10

2. Have you learnt any new skills or developed existing skills?

Yes

10/10

3. To what extent do you enjoy your programme?

I struggle to find the time to put everything I want to into the learning, even with the 20% my organisation gives me.

7/10

4. How well organised/structured is your programme?

Very well. Clear and easy to follow.

10/10

5. How much support do you receive from your employer?

As much as I need

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

1:1 sessions, ability to contact them as and when needed. Lots of feedback.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I'm slowly putting things into practice, but I can see how I'm developing personally and professionally and I know my employer will also reap the benefits.

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Opportunities to attend social events and professional networking events.

8/10

9a. Would you recommend RSPCA to a friend?

Yes

9b. Why?

I feel valued and supported. They work hard to support staff with personal and professional development, and a lot of employees stay with the organisation for a long time.

10. What tips or advice would you give to others applying to RSPCA?

We're a charity, so you're never going to be paid as you would in the corporate world, but as an organisation they value people and promote a good healthy/work-life balance.